top of page

Services

Delivering exceptional service in multiple public service sectors!

With a diverse array of services, we are dedicated to supporting organizations, programs, and staff throughout the entire change process! Emphasizing partnership in our collaborations, we work hand-in-hand with stakeholders to ensure success.

​Change Management 

We adopt a people-centered leadership approach that fosters participation and prioritizes well-being. With our extensive planning experience, we successfully facilitate change through strategic planning and practical implementation support. Collaboration is a core value that we uphold every stage of the process.

​Change Management Services:

- Facilitation and Engagement
- Organizational Assessment
- Strategic and Implementation Planning
- Project Management
- Program and Policy Development
- Multi-Stream Reporting

​Professional Development and Training 

We specialize in professional training and workplace development tailored to meet both staff and organizational goals. Our offerings include on-demand long-term training and responsive customized training solutions to address your unique needs. We also provide conflict resolution support using New Ways for Work® coaching methods, with training available in remote, in-person, and online formats.

Professional Development and Training Services:

- Training Development and Facilitation.
- Learning Management System Support  

-  Engagement and Workshop Facilitation. 
- Workplace Coaching and Conflict Resolution 
- Organizational Staffing  Development
- Professional Education and Research 

Regulatory ​Alignment  

We assess regulations and legislation, applying them while collaborating with teams, programs, and organizations to ensure alignment with public sector and program-specific requirements. Our partnerships with programs help us transition from identifying needs to effective implementation.

Regulatory Alignment Services;

 ​- In-depth Regulatory and Legislative Operational Application
- Engagement and Evaluation
- Action Planning and Coordination
- Monitoring, Assessment, and Reporting

Reviews and Action Planning

We provide comprehensive and compassionate review processes, supporting public service programs in understanding, responding to, and building upon feedback. A primary function of our prevention efforts is to utilize review processes to enhance public outcomes, address program needs, and foster accountability in public services.

Review and Action Planning Services;

- Special Issue Reviews
- Appeal and Complaint Review/ Facilitation
- Action Planning for Resolution
- Prevention Focused Planning 
- Knowledge Sharing and Reporting

 

Melissa MacDonald, MSW, BSW

Phone : 1-902-393-1180

​Email: MacDonaldConsult@hotmail.com

Web: Macdonaldtrainingandconsulting.ca

Contact us

MacDonald Training and Consulting Ltd.
Suite 101, 75 Fitzroy Street
Charlottetown, PEI 

Land Acknowledgement

MacDonald Training and Consulting Ltd. was founded on the ancestorial and unceded territory of the Mi’kmaq People. Epekwitk (Prince Edward Island), Mi’kma’ki, is covered by the historic Treaties of Peace and Friendship. We pay our respects to the Indigenous Mi’kmaq People who have occupied this Island for over 12,000 years; past, present and future.

bottom of page