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Learning and Development Services 

Professional Training and Development 

  • Training Facilitation (In-person, online, and remote)

  • Content Development ranging from on-demand learning to Train the Trainer programs. 

  • Workshops and Debrief Facilitation

  • Training Needs Assessment and Planning

  • Knowledge Evaluation and Certifications

  • Learning Management System Development and Design

  • Licensing in Articulate 360 and Storyline​​ 

  • SCORM compliant eLearning

We collaborate with governments, system leaders, stakeholders, community-based organizations, service providers, and the public to identify priorities and respond to professional learning needs through tailored, evidence-informed, and practice-focused approaches.

 

Our work is delivered across a range of learning environments, including in-person, virtual, and hybrid learning systems, to ensure accessibility, flexibility, and meaningful engagement.

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Post Secondary Course Offerings

As an Adjunct Professor, Melissa regularly develops and instructs undergraduate courses with the University of Regina, Faculty of Social Work.  Melissa has delivered the below courses in a variety of online, remote, blended and seminar style.

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  • Critical Thinking for Critical Issues

  • Anti-Oppressive Practice

  • Social Policy

  • Human Development in the Social Context

  • Child Welfare Practice 

  • Social Work in Health Settings

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  • Social Work with Older Adults

  • ​Social Work with Communities and Organizations

  • Social Work in Rural, Remote and Northern Communities

  • Advanced Practice with Communities

  • Canadian Poverty

Workplace Conflict Resolution Coaching and Workshops

Our conflict resolution, workplace coaching, and facilitation services integrate the New Ways for Work® trademarked methods, including BIFF® and EAR®, alongside other practical communication strategies to support respectful, productive, and psychologically safe workplaces.

 

These approaches help individuals and teams to:

  • Navigate challenging conversations with clarity and confidence.

  • Communicate with professionalism, empathy, and appropriate boundaries.

  • Better understand and work through differing perspectives.

  • Strengthen collaboration, trust, and team effectiveness.

  • Maintain focus on solutions, shared goals, and positive outcomes.

Melissa MacDonald, MSW, RSW

Phone : 1-902-393-1180

​Email: MacDonaldConsult@hotmail.com

Web: Macdonaldtrainingandconsulting.ca

Contact us

MacDonald Training and Consulting
Common Ground Offices
Suite 207, 75 Fitzroy Street
Charlottetown, PEI 

Land Acknowledgement

MacDonald Training and Consulting was founded on the ancestorial and unceded territory of the Mi’kmaq People. Epekwitk (Prince Edward Island), Mi’kma’ki, is covered by the historic Treaties of Peace and Friendship. We pay our respects to the Indigenous Mi’kmaq People who have occupied this Island for over 12,000 years; past, present and future.

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